Welcome to Fort Dearborn Life-University of Texas System



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Accidental Death & Dismemberment Certificate

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The University of Texas System Customer Service Information
Below you will find a comprehensive directory of helpful Customer Service information.

Customer Service


	Group Customer Service Hours: 8:00 A.M. – 5:00 P.M. CST Monday – Friday	Customer Service representatives are available to assist you if you have a question concerning the Group Term Life/AD&D Plan. Fort Dearborn Life Insurance Company P.O. Box 655403 Dallas, TX 75265-5403 866-628-2606 (Option 1) 972-996-9361 (Fax)



	Claims Hours: 8:00 A.M. – 5:00 P.M. CST Monday – Friday	Customer Service representatives are available to assist you if you have a question concerning a filed claim or how to file a claim. Fort Dearborn Life Insurance Company P.O. Box 655403 Dallas, TX 75265-5403 866-628-2606 (Option 1) 972-996-9361 (Fax)



	Medical Underwriting Hours: 8:00 A.M. – 4:30 P.M. CST Monday – Friday	Representatives are available to assist you with questions on Evidence of Insurability (EOI) Fort Dearborn Life Insurance Company P.O. Box 655403 Dallas, TX 75265-5403 866-628-2606 (Option 2) 972-996-9371 (Fax)



	Group Life Conversions Hours: 8:00 A.M. – 5:00 P.M. CST Monday - Friday	Customer Service Representatives are available to assist you if you have a question concerning how to convert your group life insurance. Fort Dearborn Life Insurance Company P.O. Box 655403 Dallas, TX 75265-5403 866-628-2606 (Option 3) 972-996-9368 (Fax)



	Fraud Hotline	1-800-462-3270